After several recent server issues, we have decided to move to new servers that are more powerful than current ones. The new servers are also UK based. We will need to copy all accounts over, which will take some time, this will require a change of nameservers. Please open a support ticket for us to get your account moved over. We will also send out emails to customers from the billing system shortly.
We are currently having issues with apache on this server, all other services are operating normally but web traffic is failing intermittently. We are working on this and will post again when we have made progess. (29th June 2011 9:20 BST)
The accounts are now coming back online one by one.
This is taking some time due to the size of some of the accounts.
Please be patient while we restore them, once they are loaded if you have any further problems please contact us.
We now believe that we have 99% of the server and accounts back to normal. If something is not working or is missing please let us know so that we can investigate. (15th March 2011)
The server is now back online and has been configured.
We are currently working on restoring the accounts and they should all be back online soon.
Thanks for your understanding
We are currently aware that GTC server is down.
The main Hard Drive has failed, we have replaced the Hard Drive and are currently reinstalling the OS.
Please keeping checking back here for more information.We apologise for the inconvenience that this will cause.
We are currently having an issue with exim, the mail service on this server, this is currently affecting both inbound and outbound email with several clients reporting that they cannot use either. We are working on this and hope to have it resolved soon. (25th October 2010 12:05 BST)
Exim service was fixed last night at approx 9pm and the mail queue began processing, the queue is still in progress this morning but is clearing well and mail has been back to normal for over 12 hours, we apologise for the inconvenience caused to you. (26th October 2010 9:50 BST)
Thanks for your patience with this issue.
All About Internet Hosting Limited
We are currently having issues with apache on this server, a recent apache rebuild has given errors and is having to be rebuilt. This is affecting all www. traffic on this server, please bear with us whilst this rebuild takes place. (13th May 2010 09:20 BST)
We are now seeing further disk errors whilst trying to rebuild apache and so must take this server down for a manual disk check, we will update all customers as soon as we are able to. (11:25 BST)
We believe that apache is now stable and sites are back up, we are ironing out the last few errors that some clients have reported. (14:25 BST)
All About Internet Hosting Limited
We are currently experiencing difficulties upgrading the billing/support area, whilst this is resolved, if there are any major issues, please email admin <at> aaih.co.uk (13th January 2010 19:05 GMT)
The upgrade is now complete and the billing/support system is back to normal (21:30 GMT)
Our apologies for any inconvenience caused.
All About Internet Hosting Limited
We are currently experiencing an issue with the exim mail process on this server, we are working on the issue and will post when it is resolved. This is affecting both incoming and outgoing mail. (3rd August 2009 11:10 BST)
Exim mai service has been running normally for about an hour now with no further issues, so we are closing this ticket. (3rd August 2009 14:30 BST)
Our apologies for the inconvenience and best regards
All About Internet Hosting Limited
We are currently upgrading the support area to a later version as PHP4 is now at the end of its life, this upgrade will require some tweaking of PHP settings, please bear with us while this update takes place. If you have any urgent issues, please email admin <at> aaih.co.uk (14th August 2008 15:15 BST)
The billing providers have at long last completed the upgrade, after lots of up and down time. There are a couple of invoices that will have to be sent out manually in the next few days, but most things should be back to normal now. (8th October 2008)
Thanks for your patience and support.
All About Internet Hosting Limited